Neopost are Crafty

We have just received our replacement ink cartridge for our Neopost franking machine. The franking machine came up with a message that the ink had expired 12 months and 4 days after we had installed it – we log these things!
I disassembled the old cartridge as it seemed to weigh as much as the new one and found it was still full of ink!
If Neopost would like to explain why a £ 65.00 cartridge expires after 12 months and wastes ink etc I would be very interested. I will be passing the old cartridge and information to our local trading standards department to see what they make of it.

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